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Here are some common questions from our help desk.

  • Our old IT firm didn't do their job, can you help?"
    Absolutely! We can make sense of your network and user needs and provide reliable reccomendations to create a faster and reliable network. You can add on user support with our ticketing system, cloud backups and even antivirus protection for all your users Contact us today and with your needs, we're happy to hear from you!
  • I don't have a backup plan. Can you backup my existing data?
    We create a custom data backup plan for you business to protect your data and peace of mind. Regular Data backups are a vital part in keeping your business running smooth.
  • Can you upgrade my old servers?
    Absolutely! Servers upgrades and replacements are no problem for us. You will have our expert techs onsite taking care of all repairs, so that you get back rapidly, with mininal downtime.
  • Can you diagnose our issue in person?
    Our expert techs are happy to travel to you in the tri-state area. Just give us a call or use the Contact Us form. We'll setup a visit to take care of all your tech issue, on site & in person.
  • I don't think I can afford support, what can I do?"
    We understand that limit that your budget puts on you. With our free consultation we can discuss options to get you the IT support you need. We offer afforable customizable packages and competetive pricing. So gives us a call or email, you might be surpised at what Affirmed can do for you
  • What can I do about my slow network?
    We can do network analysis to identify your hardware and troubleshoot any issues you may have. We can also recommend & install network upgrades so improve your speed & productivity.
  • I'm not familiar with my IT infrastructure, can you still help?"
    We can do network analysis to identify your hardware and troubleshoot any issues you may have. We can also recommend & install network upgrades so improve your speed & productivity.
  • Our employees need help learning the new software, do I have optioons??"
    Software training from Affirmed is what you need. We will create a custom training plan to get your employees using new software and platforms in no time.
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